Terms of Service

Effective Date: July 1, 2026  |  Last Updated: July 1, 2026

1. Acceptance of Terms

Welcome to Tatte ("Company," "we," "us," or "our"). These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "you," or "your") and Tatte, governing your access to and use of the website located at new-tatte.click (the "Website") and all associated services, content, features, and functionality offered by the Company (collectively, the "Services").

By accessing, browsing, or otherwise using our Website or Services, or by clicking "I Agree," creating an account, placing an order, or otherwise manifesting your assent to these Terms, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, which is incorporated herein by reference.

If you are using our Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, "you" and "your" will refer to that entity. If you do not have such authority, or if you do not agree to these Terms, you must not use our Services.

These Terms apply to all visitors, users, customers, and others who access or use the Services. Your continued use of the Website following any modifications to these Terms constitutes your acceptance of the revised Terms.

2. Description of Services

Tatte is a food-related business operating in the United States. Through our Website at new-tatte.click, we offer the following services:

• Online Food Ordering: Users may browse our menu and place orders for food and beverage items for pickup, delivery, or dine-in, subject to availability and location-based restrictions.
• Menu Information: We provide detailed descriptions, photographs, nutritional information, and allergen disclosures for menu items offered by Tatte.
• Catering Services: Information regarding catering packages, event catering inquiries, and related booking services for private or corporate events.
• Loyalty and Rewards Programs: If available, users may participate in loyalty or rewards programs through the Website or associated mobile applications.
• Account Management: Registered users may manage personal account information, order history, saved preferences, and payment methods.
• Customer Communication: We provide channels through which users may contact our customer service team, submit feedback, or make inquiries.
• Promotions and Special Offers: From time to time, we may offer promotional discounts, seasonal specials, or limited-time offers through the Website.
• Gift Cards: Purchase and redemption of digital or physical gift cards for use at Tatte locations or through online ordering.

We reserve the right, at our sole discretion, to modify, suspend, or discontinue any aspect of our Services at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Services.

The availability of specific menu items, services, pricing, or promotions may vary by location and is subject to change without prior notice. Tatte does not guarantee the continuous, uninterrupted availability of any particular Service.

3. Eligibility and User Obligations

3.1 Eligibility

To use our Services, you must be at least thirteen (13) years of age. If you are under the age of eighteen (18), you represent that you have obtained the consent of a parent or legal guardian to use the Services. If you are under thirteen (13) years of age, you are not permitted to use the Website or Services under any circumstances.

By using our Services, you represent and warrant that: (a) you are at least 13 years of age; (b) you have the legal capacity to enter into a binding agreement; (c) you are not barred from using the Services under any applicable law; and (d) all registration and account information you provide is accurate, complete, and current.

3.2 Account Registration

Certain features of our Services may require you to register for an account. When creating an account, you agree to provide accurate, current, and complete information. You are solely responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree to notify us immediately at [email protected] if you become aware of any unauthorized use of your account or any security breach.

You are responsible for all activities that occur under your account, whether or not authorized by you. Tatte will not be liable for any loss or damage arising from your failure to protect your account credentials.

3.3 User Obligations

As a condition of your use of the Services, you agree to:

• Provide accurate, truthful, and complete information when using our Services or creating an account;
• Use the Services only for lawful purposes and in accordance with these Terms;
• Comply with all applicable federal, state, and local laws and regulations;
• Respect the intellectual property rights of Tatte and third parties;
• Pay all applicable fees, charges, and taxes associated with your orders and use of the Services;
• Promptly notify us of any unauthorized use of your account;
• Maintain the security and confidentiality of your account credentials.

3.4 Prohibited Activities

You expressly agree that you will NOT:

• Use the Services for any unlawful, harmful, fraudulent, or deceptive purpose;
• Impersonate any person or entity, or falsely represent your affiliation with any person or entity;
• Attempt to gain unauthorized access to any portion of the Website, other accounts, computer systems, or networks connected to the Services;
• Use any automated means, including bots, scrapers, crawlers, or data mining tools, to access, collect, or extract data from the Website without our express written consent;
• Upload, transmit, or distribute any content that is defamatory, obscene, abusive, harmful to minors, or otherwise objectionable;
• Introduce any viruses, malware, ransomware, spyware, or other malicious code to the Website or Services;
• Interfere with or disrupt the integrity or performance of the Website, servers, or networks;
• Attempt to reverse engineer, decompile, or disassemble any software associated with the Website;
• Use the Services to send unsolicited commercial communications (spam);
• Reproduce, duplicate, copy, sell, resell, or exploit any portion of the Services without our express written permission;
• Place fraudulent, abusive, or excessive orders, or orders made in bad faith;
• Manipulate or attempt to manipulate pricing, promotional codes, or loyalty point systems;
• Circumvent, disable, or interfere with security-related features of the Website;
• Collect or harvest any personally identifiable information from the Website without authorization.

Violation of these prohibited activities may result in immediate termination of your account and access to the Services, and may expose you to civil and criminal liability under applicable law.

4. Orders, Payments, and Refunds

4.1 Order Placement

When you place an order through our Website, you are making an offer to purchase the specified food and beverage items at the stated price. All orders are subject to acceptance by Tatte. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors, unavailability of items, or suspected fraudulent activity.

Once an order is confirmed, you will receive a confirmation notification via email or through the Website. This confirmation constitutes our acceptance of your order and forms a binding contract between you and Tatte.

4.2 Pricing and Taxes

All prices displayed on the Website are in United States Dollars (USD) and are subject to applicable federal, state, and local sales taxes, as well as any applicable delivery fees, service fees, or gratuities. Prices are subject to change without prior notice. In the event of a pricing error, we reserve the right to cancel your order and issue a full refund.

4.3 Payment Methods

We accept major credit and debit cards, as well as other payment methods displayed at checkout. By providing payment information, you represent and warrant that you are authorized to use the designated payment method. You authorize Tatte to charge the full amount of your order to your designated payment method at the time of purchase.

4.4 Refunds and Cancellations

Refunds and cancellations are handled in accordance with our Refund Policy. Due to the perishable nature of food products, refunds may be limited. If you experience issues with your order, such as incorrect or missing items, please contact us promptly at [email protected]. We will review each request on a case-by-case basis and may offer a refund, store credit, or replacement at our sole discretion.

5. Intellectual Property Rights

5.1 Ownership

The Website and all content, features, and functionality thereof — including but not limited to text, graphics, logos, photographs, images, audio clips, video clips, data compilations, software, and the design, selection, and arrangement thereof — are the exclusive property of Tatte and/or its licensors, and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The Tatte name, logo, brand elements, and all related names, logos, product and service names, designs, and slogans are trademarks of Tatte or its affiliates or licensors. You may not use such marks without the prior written permission of Tatte. All other names, logos, product and service names, designs, and slogans on the Website are the trademarks of their respective owners.

5.2 Limited License

Subject to your compliance with these Terms, Tatte grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Website solely for your personal, non-commercial use in connection with the Services. This license does not include the right to:

• Modify or copy the materials on the Website;
• Use the materials for any commercial purpose or public display;
• Remove any copyright, trademark, or other proprietary notices from the materials;
• Transfer the materials to another person or "mirror" the materials on any other server.

5.3 User-Generated Content

If you submit, post, or transmit any content to the Website (including reviews, comments, photographs, or feedback), you grant Tatte a worldwide, royalty-free, perpetual, irrevocable, non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such content in any media. You represent and warrant that you own or have the necessary rights to grant this license, and that your content does not infringe the intellectual property rights of any third party.

6. Privacy and Data Protection

Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Our Privacy Policy describes how we collect, use, disclose, and protect your personal information. By using our Services, you consent to the collection and use of your information as described in our Privacy Policy.

To the extent applicable, Tatte complies with the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), as well as the Federal Trade Commission Act (FTC Act) and other applicable federal and state privacy laws. If you are a California resident, you may have additional rights with respect to your personal information as described in our Privacy Policy.

7. Disclaimers and Warranty Disclaimer

7.1 As-Is Basis

THE WEBSITE AND ALL SERVICES, CONTENT, AND MATERIALS PROVIDED BY TATTE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, TATTE EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

7.2 No Warranty of Accuracy

Tatte does not warrant that: (a) the Website will be available at all times or at any particular time; (b) any information provided on the Website, including menu descriptions, nutritional information, or allergen disclosures, is accurate, complete, or current; (c) the Website will be free from errors, defects, viruses, or other harmful components; or (d) any defects in the Website or Services will be corrected.

7.3 Food Allergen Disclaimer

While we make reasonable efforts to provide accurate allergen information, Tatte cannot guarantee that our food products are free from any particular allergen. Our kitchen facilities may handle ingredients that contain common allergens including, but not limited to, nuts, dairy, gluten, eggs, shellfish, and soy. Users with food allergies or dietary restrictions assume all risks associated with the consumption of our products and are encouraged to contact us directly at [email protected] prior to ordering.

7.4 Third-Party Services

Our Website may contain links to third-party websites, services, or content that are not owned or controlled by Tatte. Tatte has no control over and assumes no responsibility for the content, privacy policies, or practices of any third-party websites or services. We do not warrant the accuracy, completeness, or reliability of any third-party content accessible through our Website.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL TATTE, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AFFILIATES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY:

• INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES;
• LOSS OF PROFITS, REVENUE, DATA, GOODWILL, OR BUSINESS OPPORTUNITIES;
• PERSONAL INJURY OR PROPERTY DAMAGE ARISING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES;
• UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA OR TRANSMISSIONS;
• ANY BUGS, VIRUSES, TROJAN HORSES, OR OTHER MALICIOUS CODE TRANSMITTED THROUGH THE WEBSITE;
• ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE THROUGH THE SERVICES;

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT TATTE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGE.

IN JURISDICTIONS WHERE THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES IS NOT PERMITTED, TATTE'S LIABILITY SHALL BE LIMITED TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN NO EVENT SHALL TATTE'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO TATTE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM, OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

9. Indemnification

You agree to defend, indemnify, and hold harmless Tatte and its officers, directors, employees, agents, licensors, affiliates, and service providers from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including but not limited to reasonable attorneys' fees) arising from or relating to:

• Your access to or use of the Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any third-party right, including without limitation any intellectual property right, privacy right, or proprietary right;
• Your violation of any applicable federal, state, or local law, regulation, or ordinance;
• Any content or information you submit, post, or transmit through the Website;
• Any misrepresentation made by you in connection with your use of the Services;
• Any dispute between you and another user of the Services.

Tatte reserves the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification by you. In that event, you agree to cooperate fully with Tatte in asserting any available defenses. You agree not to settle any such matter without the prior written consent of Tatte.

10. Governing Law and Jurisdiction

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the United States and the applicable laws of the state in which Tatte is located, without regard to its conflict of law principles.

To the extent that any lawsuit or court proceeding is permitted under these Terms, you and Tatte agree to submit to the personal and exclusive jurisdiction of the state and federal courts located within the United States for the purpose of litigating all such disputes. You hereby waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

Tatte's operations are subject to applicable federal consumer protection laws enforced by the Federal Trade Commission (FTC) under the FTC Act (15 U.S.C. § 45 et seq.), as well as all other applicable federal and state laws and regulations governing food businesses operating in the United States. Where applicable, Tatte also complies with the California Consumer Privacy Act (CCPA/CPRA) for users who are California residents.

11. Dispute Resolution

11.1 Informal Resolution

Before initiating any formal legal proceedings, you agree to first attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms or the Services (each, a "Dispute") informally by contacting Tatte at [email protected]. You and Tatte agree to use good faith efforts to resolve the Dispute within thirty (30) days of notification. If the Dispute is not resolved within that period, either party may proceed to formal dispute resolution as described below.

11.2 Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

Except as provided below, if the Dispute is not resolved through informal resolution, you and Tatte agree that any Dispute shall be resolved by binding, individual arbitration administered by the American Arbitration Association ("AAA") in accordance with its Consumer Arbitration Rules then in effect. The arbitration shall be conducted in English. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

The arbitrator shall have the authority to award the same damages and relief as a court of competent jurisdiction. HOWEVER, YOU AND TATTE EACH WAIVE ANY RIGHT TO PURSUE DISPUTES ON A CLASS-WIDE BASIS, TO BRING A CLASS ACTION, OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR REPRESENTATIVE ACTION, TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW ("CLASS ACTION WAIVER").

11.3 Exceptions to Arbitration

Notwithstanding the foregoing, either party may seek emergency injunctive or other equitable relief in a court of competent jurisdiction to prevent actual or threatened infringement, misappropriation, or violation of intellectual property rights, confidential information, or other proprietary rights. Nothing in this section shall prevent either party from seeking relief in small claims court for disputes within the jurisdictional limits of such court.

11.4 Time Limitation on Claims

TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

12. Term and Termination

12.1 Term

These Terms shall remain in full force and effect while you use the Website or Services. These Terms apply to all users, whether or not they have a registered account.

12.2 Termination by You

You may terminate your account at any time by contacting us at [email protected] or by using any account deletion functionality provided on the Website. Upon termination, your right to use the Services will immediately cease.

12.3 Termination by Tatte

Tatte reserves the right, at its sole discretion, to suspend or terminate your account and access to the Services, with or without notice, for any reason, including but not limited to:

• Violation of any provision of these Terms;
• Fraudulent, abusive, or inappropriate conduct;
• Non-payment of any amounts owed;
• Technical, operational, or security reasons;
• Requests from law enforcement or government authorities;
• Cessation of our Services or any portion thereof.

12.4 Effect of Termination

Upon termination of your account or access to the Services for any reason, all rights granted to you under these Terms will immediately terminate. The following sections shall survive termination: Intellectual Property Rights, Disclaimers and Warranty Disclaimer, Limitation of Liability, Indemnification, Governing Law and Jurisdiction, Dispute Resolution, and all other provisions that by their nature should survive termination.

13. Changes to These Terms

Tatte reserves the right, at our sole discretion, to modify, update, or replace these Terms at any time. When we make material changes to these Terms, we will notify you by:

• Posting the revised Terms on the Website with an updated "Last Updated" date;
• Sending a notification to the email address associated with your account (if applicable); or
• Displaying a prominent notice on the Website's homepage.

Your continued use of the Website or Services after any such changes become effective constitutes your binding acceptance of the new Terms. If you do not agree to the revised Terms, you must stop using the Website and Services immediately.

We encourage you to periodically review these Terms to stay informed of any updates. The most current version of these Terms will always be available at new-tatte.click.

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable under any applicable law or by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of the remaining provisions, which shall continue in full force and effect.

The failure of Tatte to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by a duly authorized representative of Tatte.

15. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or agreements published by Tatte on the Website, constitute the entire agreement between you and Tatte concerning your use of the Services. These Terms supersede and replace any prior agreements, representations, understandings, or communications between you and Tatte regarding the Services, whether written or oral.

These Terms do not, and shall not be construed to, create any partnership, joint venture, employer-employee, agency, or franchisor-franchisee relationship between you and Tatte.

16. Miscellaneous Provisions

16.1 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, in whole or in part, without our prior written consent. Tatte may freely assign or transfer these Terms and any rights hereunder without restriction or notification. Any attempted assignment in violation of this provision shall be null and void.

16.2 Force Majeure

Tatte shall not be liable for any failure or delay in performance of its obligations under these Terms arising out of or caused by, directly or indirectly, forces beyond our reasonable control, including without limitation acts of God, natural disasters, pandemics, epidemics, government actions, civil unrest, labor disputes, power outages, internet disruptions, or other events beyond our reasonable control.

16.3 Electronic Communications

By using our Services, you consent to receive electronic communications from Tatte, including notices, disclosures, agreements, and other communications by email or through the Website. You agree that all such electronic communications satisfy any legal requirement that such communications be in writing.

16.4 Headings

Section headings used in these Terms are for convenience only and shall not affect the interpretation of the substantive provisions of these Terms.

16.5 No Third-Party Beneficiaries

Except as expressly provided herein, these Terms do not create any third-party beneficiary rights. Nothing in these Terms shall be construed as granting any rights or remedies to any third party.

17. Contact Information

If you have any questions, concerns, or complaints regarding these Terms of Service, your use of the Services, or any aspect of your relationship with Tatte, please contact us using the information provided below:

We will make every effort to respond to your inquiry within a reasonable time. For urgent matters related to food safety, allergies, or order issues, please reach out directly via email to ensure the fastest possible response.

We value our customers and strive to resolve all concerns fairly, transparently, and in accordance with applicable law. Your satisfaction and trust are important to us, and we appreciate the opportunity to address any issues that may arise in connection with your use of our Services.